Advanced CTI routing: speak to the right person every time
Seamless Salesforce® integration: full engagement histories instantly
everything your people need to be their best
Voice infrastructure: crystal- clear conversations, everywhere
Integrated analysis: make best practice your only practice
VOICE IS THE KEY TO GREATNESS
Customers and prospects feel great when they feel they’ve truly been heard. That’s why we’ve invested in voice infrastructure that can make every conversation crystal clear.
Adding deep Salesforce data integration means your sales and service teams have all the tools they need to make those conversations personal.
The new productivity comes from giving the right people the right data at the right time. Our cloud-based call centre software integrates your team and your data, to delight prospects and customers. Pull complete engagement histories from Salesforce to place at your people’s fingertips, for faster, more effective calls.
Don’t settle for anything less than exceptional customer experiences. NVM’s contact centre solution helps you get everyone, on every team, delivering superlative CX at every stage. Integrated support gives your teams what they need day to day, while our analysis tools let you swiftly identify key insights to replicate success and raise everyone’s game.
No matter where you are, you’ll always be close enough to hear and be heard. NVM’s cloud telephony platform deploys our investment in infrastructure for your use, without the disruption of physical installation.
LEADERS IN THE FIELD
Customer Magazine has named us winner of its 2017 Contact Centre Technology Award for
Innovation, quality and unique features that have had a positive impact on the customer experience.See all our awards