Ditch your desk phone and get mobile with ContactWorld and Salesforce1™ Mobile App
When your team is working from home, out in the field or visiting a customer, they’re using their mobile phone and calling their contacts directly. This means that reporting on calls that they make or take is next to impossible, as is staying on top of the admin, keeping notes and logging calls and so on.
ContactWorld gives you the insight and the capabilities you need, when you’re away from your desk.
Always business as usual
As a Salesforce® user, you can enjoy all the benefits that you would normally receive from ContactWorld, with Salesforce1™ Mobile App integration.
- Make calls by simply clicking the number in the contact record
- Calls are automatically logged, with duration, time and date
- Reduce the time spent on admin, add notes directly onto the record in real time
- Easy to use and to manage a flexible workforce, sales and service teams or contact centre
- Easy compliance and complaint resolution
- Real time access to performance
- Seamless disaster recovery as standard