7 customer service mistakes you are making right now
Things change. Our customers change, technology changes and the pace of business changes with it. But a lot of companies adopt new technologies and forget to challenge the norms and can end up stuck working on the same principles they have for years.
If any of the seven mistakes listed in this book ring some alarm bells with your organisation, it is time to set your agenda for immediate review.
Download this ebook to find out:
- Why you should treat your employees better
- Why one customer shouldn’t spoil it for the rest
- Why you should be more scientific as a business
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