Building and editing call plans used to be a complicated procedure and once built they were often highly inflexible. Delivered from the cloud, ContactWorld gives organisations the tools to build flexible and powerful call plans and edit them simply.
Watch the demo on editing call plans with NewVoiceMedia’s ContactWorld to see:
- How ContactWorld’s visualisation tool simplifies your routing
- How working in single applets and modules you can rapidly alter routing
- How you could address emergencies and appease customers in minutes