Gartner Magic Quadrant - Contact Centre as a Service 2016 (CCaaS)
View your complimentary copy of the Gartner Magic Quadrant for Contact Centre as a Service and discover why we have been named a Challenger. We are proud of this recognition and see it as a validation of our global expansion, international management team and multichannel integration.
Our cloud contact centre and inside sales platform helps businesses deliver personalised customer relationships, drive more effective sales and service teams and integrate communication channels with CRM data to ensure successful conversations.
The full report includes:
- CCaaS market evaluation and information on which vendors were positioned as leaders for their completeness of vision and ability to execute
- New technologies to consider when evaluating CCaaS solutions
- Trends and factors driving market growth and advancement
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