The best way to connect with customers and prospects is constantly changing. Today’s world is faster paced, better connected and always on. Customers expect companies to be ready to quickly and effectively address their questions, likes, dislikes and concerns through the communication channels THEY choose.
Salesforce is the perfect tool for your customer relationship management, but there is so much more you can achieve.
In this Insight document, find out:
- How you could increase call pick up rates by 40% across your sales org
- How to personalise each customer service touch point
- Transform your inside sales strategy
- Unify your customer service engagement