Future proof your contact centre technology and find your competitive advantage
Find out the considerations and plans you should make to move existing customer service or outbound sales teams onto a cloud service without impacting on your business operations. Get the business issues and the technical insight from Chris Haggis, who has been designing, installing and troubleshooting contact centres for the last 15 years.
In this webinar you will learn:
- Benefits of new tech
- What best practise looks like
- Considerations for security, data privacy and availability
- What to look for in a supplier
- Get the most out of your investment
- An insider’s-guide to technology adoption
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