Continuous tests 24x7
NewVoiceMedia continually tests the performance of its operations and provides the results publicly on this page. Tests are initiated every 7-8 seconds and are continuously run 24 x 7. This page is updated approximately every 20-30 minutes. Results are graded against strict performance criteria established in conjunction with customer feedback.
Current status of each service is provided below, together with a summary of performance over the past 30 days.
All services are currently operating within expected thresholds.
Last updated: 20 Minutes
|Last Three Months||100.000%||100.000%|
|Last 12 Months||100.000%||99.995%|
|Services performance in last 30 days||Current|
|Call Answered by Agent|
|Call Routed by Menu|
|Call Routed using Data|
|ContactPad User Interface|
|17 Jan||16 Jan||15 Jan||14 Jan||13 Jan||12 Jan||11 Jan||10 Jan||09 Jan||08 Jan||07 Jan||06 Jan||05 Jan||04 Jan||03 Jan||02 Jan||01 Jan||31 Dec||30 Dec||29 Dec||28 Dec||27 Dec||26 Dec||25 Dec||24 Dec||23 Dec||22 Dec||21 Dec||20 Dec||19 Dec||18 Dec|
- Good performance
- Acceptable performance
- Minor issue
- Carrier Failure