Continuous tests 24x7

NewVoiceMedia continually tests the performance of its operations and provides the results publicly on this page. Tests are initiated every 7-8 seconds and are continuously run 24 x 7. This page is updated approximately every 20-30 minutes. Results are graded against strict performance criteria established in conjunction with customer feedback.

Current status of each service is provided below, together with a summary of performance over the past 30 days.

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Current Status

All services are currently operating within expected thresholds.

Last updated: 19 Minutes

Global number of tests since launch

31,331,093 View the test

Platform Availability

Data Centre EU1 EU2
Last Month 99.879% 100.000%
Last Three Months 99.959% 100.000%
Last 12 Months 99.990% 99.995%
eu service performance
Services performance in last 30 days Current
Call Answered by Agent Good performance
Call Routed by Menu Good performance
Call Routed using Data Good performance
ContactPad User Interface Good performance
Administration Good performance
26 Feb 25 Feb 24 Feb 23 Feb 22 Feb 21 Feb 20 Feb 19 Feb 18 Feb 17 Feb 16 Feb 15 Feb 14 Feb 13 Feb 12 Feb 11 Feb 10 Feb 09 Feb 08 Feb 07 Feb 06 Feb 05 Feb 04 Feb 03 Feb 02 Feb 01 Feb 31 Jan 30 Jan 29 Jan 28 Jan 27 Jan
Good performance Good performance Minor issue Minor issue Good performance Good performance Minor issue Minor issue Good performance Good performance Good performance Good performance Incident Good performance Good performance Good performance Good performance Good performance Good performance Incident Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance
Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Minor issue Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance
Good performance Good performance Good performance Minor issue Minor issue Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance
Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Incident Good performance Good performance Good performance Good performance Good performance Minor issue Good performance Good performance Good performance Good performance Good performance
Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance
  • Legend:
  • Good performance Good performance
  • Acceptable performance Acceptable performance
  • Minor issue Minor issue
  • Incident Incident
  • Carrier failure Carrier Failure
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