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Operational
Past incidents
Services performance in last 30 days Current
Call Answered by Agent Good performance
Call Routed by Menu Good performance
Call Routed using Data Good performance
ContactPad User Interface Good performance
Administration Good performance
17 Feb 16 Feb 15 Feb 14 Feb 13 Feb 12 Feb 11 Feb 10 Feb 09 Feb 08 Feb 07 Feb 06 Feb 05 Feb 04 Feb 03 Feb 02 Feb 01 Feb 31 Jan 30 Jan 29 Jan 28 Jan 27 Jan 26 Jan 25 Jan 24 Jan 23 Jan 22 Jan 21 Jan 20 Jan 19 Jan 18 Jan
Good performance Minor issue Minor issue Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance
Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance
Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance
Minor issue Minor issue Minor issue Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance
Minor issue Minor issue Minor issue Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance

Global number of tests since launch

35,839,876

Platform Availability

Data Centre EU1 EU2
Last Month 100.000% 100.000%
Last Three Months 100.000% 100.000%
Last 12 Months 99.980% 100.000%

Disclaimer

NewVoiceMedia continually tests the performance of its operations and provides the results publicly on this page. Tests are initiated every 7-8 seconds and are continuously run 24 x 7. This page is updated approximately every 20-30 minutes. Results are graded against strict performance criteria established in conjunction with customer feedback.

Current status of each service is provided below, together with a summary of performance over the past 30 days.