Our work with Long Tall Sally

The contact centre solution in the UK had previously used a hosted solution from another provider, while the Canadian one had on-premise hardware. Neither of the solutions ’spoke to’ each other, meaning that each system was unable to run in tandem. We looked at several on-premise suppliers and other cloud offerings, but none could match the flexibility, cost-effectiveness and simplicity that ContactWorld provides us with.

Alison Doherty
Group Operations Director

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