Upcoming Events

Inside Sales Conference 2015

Inside Sales Conference 2015

Improve the performance of your Inside Sales Team.

February 12 2015 Register Now
Building a First Class Customer Engagement Platform for the Travel Industry

Building a First Class Customer Engagement Platform for the Travel Industry

Hosted by salesforce.com, NewVoiceMedia and Tquila.

February 17 2015 webinar Register Now
The Future of Customer Service

The Future of Customer Service

Aligning Customer Engagement Centers and Field Service. Come hear industry experts discuss the convergence of...

February 18 2015 webinar Register Now
How to improve First Contact Resolution

How to improve First Contact Resolution

First Contact Resolution has become one of the most popular contact centre metrics.

March 5 2015 webinar Register Now
Inside Sales Leadership Summit

Inside Sales Leadership Summit

World's largest gathering of Inside Sales Leaders.

April 21-22 2015 Register Now
ICMI Contact Centre Expo

ICMI Contact Centre Expo

Number 1 rated event for Contact Center Professionals.

May 4-7 2015 Register Now

Events Galleries

  • Dreamforce '14

    Dreamforce

    We're out in full force at Dreamforce 2014 this year! We have loads of exciting activities and parties taking place, so be sure to take a moment to go through our gallery and if you spot yourself feel free to share with your colleagues!

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  • 2014 Customer Contact Expo

    2014 Customer Contact Expo

    The Customer Contact Centre Expo once again proved to be a great success! We hope you had an opportunity to speak with our experts and take in some of the many sessions we hosted.

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  • Salesforce 1 Tour London

    Salesforce 1 Tour London

    In addition to the main event we also hosted an after party with makepositive and a BBQ with Tquila, so take a look through our galleries and share the memories with your colleagues.

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  • Elite Business Event

    Elite Business Event

    Why Outsource Your USP to an audience of start-up’s and small businesses. View the photo’s gallery below and watch our video to hear a snippet on the cost of poor customer service from Sarah.

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  • Connected Business Expo 2014

    Connected Business Expo 2014

    NewVoiceMedia kicked off March 2014 by sponsoring the Keynote Theatre at the Connected Business Expo at Olympia. View the photo gallery below and watch our video.

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  • TFM&A: Technology for Marketing & Advertising

    TFM&A: Technology for Marketing & Advertising

    We were the Keynote Theatre Sponsor at TFM&A 2014 in Earls Court, where we were lucky to be able to listen to some great experts.

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  • Dreamforce '13

    Dreamforce

    We’re out and about in force at Dreamforce this year capturing the essence of the event. Browse through our videos and photo gallery!

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  • Realising the Future of Customer Contact

    Realising the Future of Customer Contact

    The Call Centre and Customer Management Expo yet again proved to be a huge success for NewVoiceMedia. Check out the video and our gallery.

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