Continuous tests 24x7
NewVoiceMedia continually tests the performance of its operations and provides the results publicly on this page. Tests are initiated every 7-8 seconds and are continuously run 24 x 7. This page is updated approximately every 20-30 minutes. Results are graded against strict performance criteria established in conjunction with customer feedback.
Current status of each service is provided below, together with a summary of performance over the past 30 days.
All services are currently operating within expected thresholds.
Last updated: 21 Minutes
|Services performance in last 30 days||Current|
|Call Answered by Agent|
|Call Routed by Menu|
|Call Routed using Data|
|ContactPad User Interface|
|27 Nov||26 Nov||25 Nov||24 Nov||23 Nov||22 Nov||21 Nov||20 Nov||19 Nov||18 Nov||17 Nov||16 Nov||15 Nov||14 Nov||13 Nov||12 Nov||11 Nov||10 Nov||09 Nov||08 Nov||07 Nov||06 Nov||05 Nov||04 Nov||03 Nov||01 Nov||31 Oct||30 Oct||29 Oct||28 Oct|
- Good performance
- Acceptable performance
- Minor issue
- Carrier Failure