Continuous tests 24x7

NewVoiceMedia continually tests the performance of its operations and provides the results publicly on this page. Tests are initiated every 7-8 seconds and are continuously run 24 x 7. This page is updated approximately every 20-30 minutes. Results are graded against strict performance criteria established in conjunction with customer feedback.

Current status of each service is provided below, together with a summary of performance over the past 30 days.

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Current Status

All services are currently operating within expected thresholds.

Last updated: 18 Minutes

Global number of tests since launch

21,088,685 View the test

Platform Availability

Data Centre EU1 EU2
Rolling month 100.000% 100.000%
Rolling quarter 100.000% 99.955%
Rolling year 99.986% 99.989%
eu service performance
Services performance in last 30 days Current
Call Answered by Agent Good performance
Call Routed by Menu Good performance
Call Routed using Data Good performance
ContactPad User Interface Good performance
Administration Good performance
09 Feb 08 Feb 07 Feb 06 Feb 05 Feb 04 Feb 03 Feb 02 Feb 01 Feb 31 Jan 30 Jan 29 Jan 28 Jan 27 Jan 26 Jan 25 Jan 24 Jan 23 Jan 22 Jan 21 Jan 20 Jan 19 Jan 18 Jan 17 Jan 16 Jan 15 Jan 14 Jan 13 Jan 12 Jan 11 Jan 10 Jan
Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Carrier failure Good performance
Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Carrier failure Good performance
Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Carrier failure Good performance
Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance
Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance Good performance
  • Legend:
  • Good performance Good performance
  • Acceptable performance Acceptable performance
  • Minor issue Minor issue
  • Incident Incident
  • Carrier failure Carrier Failure
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